Legal Disclaimer & Terms of Service

Legal Disclaimer and Terms of Service

Moby Tick Trading (operated by Remora Services, Inc.)
Last Updated: September 11, 2025

IMPORTANT LEGAL NOTICE - READ CAREFULLY

BY ACCESSING, USING, OR SUBSCRIBING TO THE MOBY TICK TRADING WEBSITE, APPLICATION, OR SERVICES (COLLECTIVELY, THE "SERVICE"), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS DISCLAIMER AND TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SERVICE.

1. Company Information and Regulatory Status#

Moby Tick Trading is a doing-business-as (DBA) name of Remora Services, Inc., a corporation incorporated under the laws of New Brunswick, Canada.

BUSINESS SEPARATION NOTICE: These terms apply exclusively to Moby Tick Trading financial data services. Remora Services, Inc. may operate other business divisions (including but not limited to web design services) that are governed by separate terms and conditions. The financial disclaimers and trading-related limitations in this document apply solely to Moby Tick Trading services.

IMPORTANT: Moby Tick Trading and Remora Services, Inc. are NOT:

• Registered investment advisors
• Licensed securities dealers or brokers
• Regulated by any securities commission or financial regulatory authority
• Authorized to provide investment advice or recommendations

2. No Investment Advice - Educational Purposes Only#

2.1 Educational Content Disclaimer

ALL CONTENT, DATA, ANALYSIS, AND EDUCATIONAL MATERIALS PROVIDED THROUGH OUR SERVICE ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. Nothing provided by Moby Tick Trading constitutes:

• Investment advice or recommendations
• Securities analysis or research
• Trading signals or buy/sell recommendations
• Professional financial advice
• Tax, legal, or accounting advice

2.2 No Advisor-Client Relationship

No advisor-client, fiduciary, or professional relationship is created between you and Moby Tick Trading or Remora Services, Inc. through your use of our Service. You acknowledge that we do not know your individual financial situation, investment objectives, risk tolerance, or investment time horizon.

2.3 Independent Decision Making

You are solely responsible for:

• All investment and trading decisions
• Conducting your own due diligence
• Consulting with qualified professionals before making any financial decisions
• Understanding the risks associated with trading securities

3. Data Privacy and User Rights#

3.1 Personal Information Collection and Use

We collect and store personal information you provide during account registration, including name, email address, and account preferences. Payment processing is handled exclusively through Stripe, and we do not store complete credit card information on our servers.

Legal Basis for Processing (EU Users):

• Contract performance (providing our services to you)
• Legitimate business interests (service improvement, analytics)
• Legal compliance (business record retention)
• Your explicit consent (where required)

3.2 Data Retention Periods

• Active Account Data: Retained for the duration of your subscription plus 7 years for business records compliance
• Inactive Accounts: Account data for cancelled subscriptions is retained for 3 years, then anonymized or deleted
• Payment Data: Managed by Stripe according to their retention policies; we retain minimal transaction records for 7 years
• Usage Analytics: Aggregated, non-personal usage data may be retained indefinitely for business analysis

3.3 Your Privacy Rights

For European Union Users (GDPR): Rights include access, rectification, erasure, restriction, data portability, objection, consent withdrawal, and to lodge a complaint. Response timeline: within 30 days.

For Canadian Users: Rights to access, correct, understand usage, and file complaints with the Privacy Commissioner.

For Other Jurisdictions: You may have additional rights under local privacy laws, including CCPA for California residents.

3.4 International Data Transfers and Security

• Personal data may be processed and stored in Canada and other jurisdictions where our service providers operate
• We implement appropriate technical and organizational security measures
• Data transfers comply with applicable international data protection requirements
• We cannot guarantee absolute security of personal information

3.5 Contact for Privacy Matters

Data Protection Contact: admin@mobyticktrading.com
For EU users, our representative for GDPR matters can be reached at the same email address. Please include "Privacy Request" in your subject line and specify your jurisdiction.

4. Data Disclaimer and Third-Party Sources#

4.1 Data Accuracy Disclaimer

While we strive to provide accurate and timely financial market data, WE MAKE NO WARRANTIES OR REPRESENTATIONS regarding:

• The accuracy, completeness, or timeliness of any data
• The reliability of real-time data feeds
• The absence of errors, interruptions, or delays in data transmission
• The suitability of data for any particular purpose

4.2 Third-Party Data Sources

Our Service relies on data from third-party providers accessed through websockets, APIs, and other data feeds. We DISCLAIM ALL LIABILITY for:

• Errors, omissions, or inaccuracies in third-party data
• Interruptions or delays in third-party data transmission
• Changes to third-party data availability or pricing
• Actions or omissions of third-party data providers

4.3 Data Usage Restrictions

Market data provided through our Service may be subject to redistribution restrictions, licensing terms, and usage limitations imposed by data providers. You agree to comply with all such restrictions.

5. Trading Risks and Liability Disclaimer#

5.1 Trading Risk Acknowledgment

YOU ACKNOWLEDGE AND UNDERSTAND THAT:

• Securities trading involves substantial risk of loss
• Past performance does not guarantee future results
• You may lose some or all of your invested capital
• Trading based on institutional or "smart money" activity does not guarantee profitable outcomes
• Large block trades and dark pool activity may not be indicative of future price movements

5.2 Complete Limitation of Liability for Trading Losses

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOBY TICK TRADING AND REMORA SERVICES, INC. SHALL NOT BE LIABLE FOR ANY:

• Trading losses or investment losses of any kind
• Lost profits or missed opportunities
• Consequential, incidental, indirect, special, or punitive damages
• Damages arising from your reliance on our data, analysis, or educational content
• Losses resulting from technical failures, data interruptions, or service outages

5.3 Maximum Liability Cap

In no event shall our total liability to you exceed the amount of subscription fees you paid to us in the twelve (12) months preceding the claim, regardless of the legal theory upon which the claim is based.

6. Service Availability and Technical Disclaimers#

6.1 No Uptime Guarantees

WE DO NOT GUARANTEE continuous, uninterrupted, or error-free operation of our Service. We reserve the right to:

• Suspend or discontinue the Service at any time
• Perform maintenance that may temporarily interrupt service
• Modify or update features, functionality, or subscription plans

6.2 Technical Failures

We shall not be liable for any losses, damages, or consequences arising from:

• Website or application downtime
• Server failures or technical malfunctions
• Internet connectivity issues
• Third-party service provider outages
• Force majeure events beyond our reasonable control

6.3 Software and Technology Disclaimers

Our Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Subscription Terms and Billing#

7.1 Subscription Plans

• Essential Plan: $19.99/month or $199/year
• Remora Plan: $39.99/month or $399/year
• Shark Plan: $79.99/month or $799/year
• Whale Plan: $99.99/month or $999/year

7.2 Billing and Payment Terms

• All subscription fees are non-refundable except as required by applicable law
• Billing is processed through third-party payment processor Stripe
• We do not store complete credit card information
• Subscription fees may change with 30 days' notice
• Annual subscriptions offer 12 months for the price of 10 months

7.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason in our sole discretion.

8. User Representations and Indemnification#

8.1 User Representations

By using our Service, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater
• You have the legal capacity to enter into this agreement
• You are using the Service at your own risk and for your own benefit
• You will not hold us liable for any trading or investment decisions you make
• You understand the educational nature of our content and services
• You will comply with all applicable laws and regulations in your jurisdiction

8.2 Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS Moby Tick Trading, Remora Services, Inc., and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of our Service
• Your trading or investment activities
• Your violation of these terms
• Your violation of any applicable laws or regulations
• Any claims by third parties related to your use of our Service

9. Intellectual Property#

9.1 Proprietary Rights

All content, software, data, trademarks, and intellectual property provided through our Service are owned by or licensed to Moby Tick Trading/Remora Services, Inc. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for its intended purpose.

9.2 Usage Restrictions

You may not:

• Reverse engineer, decompile, or disassemble our software
• Redistribute, resell, or commercialize our data or content
• Create derivative works based on our Service
• Use automated systems to access or scrape our data

10. International Users and Jurisdiction#

10.1 Global Access

Our Service is available to users worldwide. However, you are responsible for ensuring that your use of our Service complies with all applicable laws and regulations in your jurisdiction.

10.2 Local Compliance

Users in jurisdictions with specific financial services regulations (including but not limited to the United States, European Union, United Kingdom, and Australia) are responsible for ensuring their use of our Service complies with local laws.

10.3 Governing Law

These terms shall be governed by and construed in accordance with the laws of New Brunswick, Canada, without regard to conflict of law principles.

11. Dispute Resolution and Arbitration#

11.1 Mandatory Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY arising out of or relating to these terms or your use of our Service shall be resolved through binding arbitration rather than in court, except as provided below.

11.2 Arbitration Procedures

• Arbitration shall be conducted by a single arbitrator under the National Arbitration Rules
• The arbitration shall take place in New Brunswick, Canada, or via video conference
• Each party shall bear their own costs and fees unless otherwise awarded by the arbitrator
• The arbitrator's decision shall be final and binding

11.3 Exceptions to Arbitration

The following claims are exempt from mandatory arbitration:

• Claims for injunctive or equitable relief
• Claims involving intellectual property rights
• Small claims court actions (if within jurisdictional limits)

11.4 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION against us.

12. Force Majeure#

We shall not be liable for any failure or delay in performance under these terms that is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.

13. Severability and Modification#

13.1 Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.2 Modification Rights

We reserve the right to modify these terms at any time. Material changes will be communicated to users with reasonable notice. Continued use of the Service after changes constitutes acceptance of the modified terms.

14. Entire Agreement#

These terms constitute the entire agreement between you and Moby Tick Trading/Remora Services, Inc. regarding your use of our Service and supersede all prior or contemporaneous communications and proposals.

15. Contact Information#

Remora Services, Inc.
DBA: Moby Tick Trading
New Brunswick, Canada
Email: admin@mobyticktrading.com
Website: https://mobyticktrading.com

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FINAL ACKNOWLEDGMENT

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT:

• You have read and understood this entire disclaimer and terms of service
• You understand that securities trading involves substantial risk
• You will not hold us liable for any trading losses or investment decisions
• You are using our Service for educational purposes only
• You agree to all terms, limitations, and disclaimers set forth herein

THESE TERMS CONTAIN IMPORTANT LIMITATIONS ON OUR LIABILITY AND YOUR LEGAL RIGHTS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICE.